Instructions for Returning Shoes, Sandals, and Flip-Flops
100% satisfaction guarantee comes with every product sold on this Web site. We gladly accept exchanges and returns within 30 days of your original order. Shoes, sandals, and flip-flops must be returned in re-saleable condition, clean, and not damaged. All original packaging must also be returned undamaged. Due to health code regulations, we cannot accept any items that have been worn or used (other than to test them for size and fit). Products returned that do not meet these criteria will be sent back to the customer at the customer's expense.
If you wish to exchange the item you received for a different size, color or product, you will receive a credit for the full price of the original item. There is no restocking fee for exchanges, however $6.95 will be charged to your credit card to cover the cost of mailing the new product(s) to you.
All returns and exchanges should be shipped to the following address (please obtain proof of delivery when shipping, as we are not responsible for products lost in transit):
415 Bussen Underground Road
St. Louis, MO 63129
Please e-mail us if you have any questions.